Policies

QLD Electricity Rebate Form

ERC Energy Policies

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ERC Energy Complaints and Resolutions Policy


ERC Energy Privacy Policy

ERC Energy Terms & Conditions

Please click here for a copy of ERC Energy Pty Ltd Terms and Conditions 

ERC Energy Fees and Charges

Please click here for a copy of ERC Energy Pty Ltd Fees and Charges 

ERC Energy Support

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Energy Saving Tips

For Household Energy Saving Tips please click here
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Hardship Policy

If you have been impacted by an event or exeriencing financial hardship contact our team as soon as possible so we may work towards a solution together

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Life Support Register

Register your Life Support through your ERC Energy My Account portal

If you require further assistance or your issue has not been resolved please contact our team to request it is escalated or you may contact
EWOQ 1800662837 http://www.ewoq.com.au or
EWON 1800246545 http://www.ewon.com.au

Query Escalation
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